August 3, 2020

By Lisa Tam, Queensland University of Technology; Soojin Kim, University of Technology Sydney; and Helen Hutchings, Phillips Group

In February 2020, Paul, a dog owner in Lane Cove, a suburb in Australia, found that the Lane Cove Council was planning to remove the fixed gates from Kingsford Smith Oval and install chicane gates. This change implied that dog… More

June 18, 2019

By Jeff Conlin and Guolan Yang, Penn State Ph.D. candidates

What do honoring women warriors, spurring local business growth and spotting “Big Foot” in corporate America have in common?

Well, not much. Except these topics were among the most popular political video storylines of advertisements that ran during the 2018 midterm elections. In today’s… More

May 7, 2019

By Leah Tobia, Page Center intern

To this day, you can be fired for identifying as LGBTQ in over 30 U.S. states. Research shows that to enhance trust in conversations, organizations should first understand and acknowledge their publics, and then implement policies and procedures.

With funding from the Arthur W. Page Center, Erica Ciszek, assistant professor at… More

April 2, 2019

By Yeonsoo Kim, James Madison University

What are the best ways to communicate corporate social responsibility (CSR) through social media? Is it simply providing information about what your company is doing to contribute to society? What if social media users begin to ask questions or make comments about CSR programs? How do companies react to consumers’ comments or… More

November 20, 2018

By Kim Sheehan, University of Oregon, and Kati Tusinski Berg, Marquette University

Have you heard of bike sharing? In more than 100 large and small cities across the United States, bike sharing programs provide commuters with an easy and affordable way to pedal from one point to another by renting a bike using a credit card or an… More

October 15, 2018

By Christopher M. Cox, Christopher Newport University

When considering ways to identify and discourage the spread of fake news online, the conversation inevitably turns toward the role of social media algorithms, bots and other automated technologies that obscure the distinctions between verifiable journalism and questionable information.

As we see with the ongoing dilemma of fake news on Facebook,… More