Workers are experiencing considerable stress these days, from juggling family responsibilities, to dealing with an unsteady economy, to figuring out how to get through another Zoom meeting.
The coronavirus pandemic has put a glaring spotlight on organizational leaders and the challenges that employees face in teleworking.
By Katie Place, associate professor of strategic communication at Quinnipiac University
Amidst the COVID-19 pandemic and social unrest this year, organizations have renewed their commitment to diversity, equity and inclusion (DEI), as well as ethical values. This includes the Page Principles of remaining patient, telling the truth, managing for tomorrow, proving it with action and listening to stakeholders.
By Hayoung Sally Lim, Erica Ciszek and Won-Ki Moon, University of Texas
Every June in the United States, LGBTQ+ communities come together for a celebration of love, diversity, inclusivity, and pride. The month of June, commonly known as Pride, commemorates the Stonewall riots in New York City held by sexual and gender minorities against police raids. Across the globe communities… More
By Giselle A. Auger, Rhode Island College and Moonhee Cho, University of Tennessee
How do organizations make us feel heard?
The concept of organizational listening prompted so many questions. For example, “Listen to your customers” seems like a commonsense part of good business practice, yet what does it look like? Does it mean bringing back a beloved… More
By Minjeong Kang, Indiana University; with Bitt Moon, Indiana University
About two months ago, during breakfast, my husband and I got into a heated discussion with our teenage daughter. The argument was about when it would be safe for her to go back to in-person martial art classes after nearly three months of lockdown due to the Covid-19… More
By Julie O’Neil, Ashley English and Jacque Lambiase, Texas Christian University
According to the Page Principles, listening effectively means engaging a diverse range of stakeholders through inclusive dialogue. Yet, what does inclusive dialogue and listening entail?
A recent national tragedy in Fort Worth, Texas represents an appropriate case study to examine an inclusive listening process with diverse… More
