Blog Archive for Stakeholder Engagement Category

Luke Capizzo

Research in Progress: Listening for what’s hard to hear

August 11, 2020

By Luke Capizzo, James Madison University

Everyone gets nervous before having difficult conversations—particularly when you know the other participant will not like the information you’re about to share, the opinion you need to present or the advice you’ve been asked to provide. And yet, most of us have also learned two hard-won truths from such experiences:

1)… More

Yeunjae Lee, Queenie Li, and Sunny Tsai

Research in Progress: Encouraging companies to listen when female employees speak up

July 24, 2020

By Yeunjae Lee, Queenie Li, and Sunny Tsai, University of Miami

Despite the ongoing advocacy to increase diversity and foster inclusive work environments and corporate cultures around the world, discrimination in the workplace remains pervasive, specifically, gender-related mistreatment.

In the United States, four out of 10 working women have encountered discrimination at work due to their gender,… More

Ioana A. Coman and Rosalynn Vasquez

Research in Progress: What happens when organizations don’t listen?

July 21, 2020

By Ioana A. Coman, Texas Tech University, and Rosalynn Vasquez, Boston University

On Sept. 19, 2019, Amazon CEO Jeff Bezos announced the company’s first corporate pledge to fight climate change. However, for many employees, including those representing the Amazon Employees for Climate Justice, this was not enough. Nearly 3,000 Amazon employees walked out of Amazon’s headquarters the next… More

Diana Sisson, Auburn University; Debra Worthington, Auburn University; Graham Bodie, The University of Mississippi

Research in Progress: Stakeholders’ conceptualization of organizational listening

July 13, 2020

By Diana Sisson, Auburn University; Debra Worthington, Auburn University; Graham Bodie, The University of Mississippi

When individuals fail to listen, misunderstanding occurs, frustration ensues, and relationships can end, but when organizations fail to listen, the consequences are often more sweeping. Organizational listening failures have contributed to catastrophes such as the Challenger explosion as well as more minor events… More

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