By Alan Abitbol, University of Dayton and Matthew VanDyke, University of Alabama
In 2018, Nike launched its 30th anniversary “Just Do It” campaign featuring polarizing former NFL quarterback Colin Kaepernick as the main spokesperson. The main message of the campaign was “Believe in something even if it means sacrificing everything.” Reaction toward the campaign was divisive, with those… More
By Marlene S. Neill, Baylor University & Shannon A. Bowen, University of South Carolina
In February of 2020, we started conducting personal interviews for a new study focused on organizational listening in response to a special call by the Page Center. However, that effort was halted as everyone’s personal and professional lives were disrupted in the midst of… More
By Katie Place, associate professor of strategic communication at Quinnipiac University
Amidst the COVID-19 pandemic and social unrest this year, organizations have renewed their commitment to diversity, equity and inclusion (DEI), as well as ethical values. This includes the Page Principles of remaining patient, telling the truth, managing for tomorrow, proving it with action and listening to stakeholders.
By Hayoung Sally Lim, Erica Ciszek and Won-Ki Moon, University of Texas
Every June in the United States, LGBTQ+ communities come together for a celebration of love, diversity, inclusivity, and pride. The month of June, commonly known as Pride, commemorates the Stonewall riots in New York City held by sexual and gender minorities against police raids. Across the globe communities… More
By Giselle A. Auger, Rhode Island College and Moonhee Cho, University of Tennessee
How do organizations make us feel heard?
The concept of organizational listening prompted so many questions. For example, “Listen to your customers” seems like a commonsense part of good business practice, yet what does it look like? Does it mean bringing back a beloved… More