Scholar Research Directory / Digital MediaStakeholder Engagement
Crisis information generation and spread: Examining the influence of traditional and social media (2014)
This study suggests that public relations professionals can enhance media relationships in times of crisis through providing more complete, timely and accurate information to media professionals. Through 40 in-depth interviews with media professionals (i.e., reporters, journalists, bloggers, etc.), we examined how these professionals define ethical crisis communication, how they engage stakeholders in crisis situations, and how these views differ from public relations practitioners’ views.
- News ArticleContinuity Magazine: Keeping the media on side
- Research JournalPublic Relations Journal: Approaching ethical crisis communication with accuracy and sensitivity: Exploring common ground and gaps between journalism and public relations
- Research AwardThe Best of PRSA’s Public Relations Journal: Approaching ethical crisis communication with accuracy and sensitivity: Exploring common ground and gaps between journalism and public relations
- Blog PostPage Center blog: Improving media relationships in times of organizational crisis
- Research AwardInternational Public Relations Research Conference (IPRRC) - BU Award for the Top Paper About PR and the Social and Emerging Media: Crisis information generation and spread: Examining the influence of traditional and social media in crisis response and recovery
- Conference PresentationInternational Communication Association (ICA): Approaching ethical crisis communication with accuracy and sensitivity: Exploring common ground and gaps between journalism and public relations
- Conference PresentationPublic Relations Society of America International Conference: Approaching ethical crisis communication with accuracy and sensitivity: Exploring common ground and gaps between journalism and public relations
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