Keyword / listening

Exploring trauma-informed listening among public relations professionals (2023)

Katie Place, Stephanie Madden, Mikayla Pevac

Creating shared purpose, dialogic communication, organization listening and tensions (2023)

Flora Hung-Baesecke, Maureen Taylor , Yi-Ru Regina Chen

Fostering digital internal listening: The impact of EORs and employees’ supportive behaviors (2023)

Yuan Wang , Rita Linjuan Men

Examining the influence of ethics of care & servant leadership in public relations (2021)

Marlene Neill, Juan Meng

Understanding key workplace communication dynamics in a pandemic (2020)

Justin Walden, Cen April Yue

Developing a Scale of Organizational Listening (2020)

Giselle Auger , Moonhee Cho

Organizational Social Listening & Corporate Climate Advocacy (2020)

Ioana Coman , Rosalyn Vazquez

Breaking Employee Silence via Employee Dialogic Engagement (2020)

Minjeong Kang, Bitt Moon

City of Fort Worth’s efforts to listen, re-build trust among diverse and marginalized stakeholders (2020)

Julie O'Neil, Ashley English, Jacque Lambiase

Harnessing the power of chatbots for organizational social listening (2020)

Linjuan Rita Men, Alvin Zhou, Sunny Tsai

Listening to historically marginalized publics: Brand activism and LGBTQ stakeholders (2020)

Hayoung Sally Lim, Erica Ciszek, Won-Ki Moon

In search of representativeness and diversity (2020)

Lisa Tam, Soojin Kim, Helen Hutchings

A Study of Stakeholders’ Conceptualizations of Organizational Listening (2020)

Diana Sisson, Graham Bodie , Debra Washington

Assessing Stakeholder Expectations for Organizational Social Listening (2020)

Sarah Maben, Christopher Gearhart

Extending civic values in architectures of listening: Arendt, Mouffe, and the pluralistic imperative (2020)

Luke Capizzo

Ethical organizational listening for stakeholder engagement and responsibility (2020)

Marlene Neill, Shannon Bowen

Toward a framework for listening (2020)

Katie Place

Truth-telling trumps fake news: Successfully safeguarding the company reputation (2019)

Michele Ewing, Cheryl Ann Lambert